Terms & Conditions

TERMS & CONDITIONS

Effective Date: 8-Aug-2026
Last Updated: 28-july-2026

These Terms & Conditions ("Terms") govern your access to and use of the Milionline website ("Website"), products and services operated by LOYDETTY DESIGN CRAFT ("Milionline", "we", "our" or "us").

By accessing or using this Website, creating an account or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of this Website.

1. BUSINESS INFORMATION

Milionline is owned and operated by:

Legal Business Name
LOYDETTY DESIGN CRAFT

Brand Name
Milionline

Registered Address
3rd Floor, RANKA GROUP / OYO WORKSPACE
80/3 Old Madras Road
R.K. Puram, Vijnapura
Bengaluru, Karnataka, India

GSTIN
29FVJPM6037E1Z9

Customer Support Email
info@milionline.in

2. DEFINITIONS

For the purpose of these Terms:

Account means a registered customer profile created on the Website.

Customer, You or Your means any individual accessing, browsing or purchasing from the Website.

Products means all goods offered for sale through Milionline.

Order means a purchase request submitted by a customer through the Website.

Website means www.milionline.in and any associated subdomains or pages operated by LOYDETTY DESIGN CRAFT.

Business Day means Monday through Saturday, excluding public holidays observed in Karnataka, India.

3. ACCEPTANCE OF THESE TERMS

By accessing this Website or placing an Order, you agree to:

  • comply with these Terms;
  • comply with all applicable laws and regulations;
  • provide accurate information during checkout;
  • use this Website only for lawful purposes.

These Terms constitute a legally binding agreement between you and LOYDETTY DESIGN CRAFT.

4. ELIGIBILITY

To place an order on this Website you confirm that:

  • You are at least 18 years of age, or
  • You are accessing and purchasing under the supervision of a parent or legal guardian.

We reserve the right to refuse service where we reasonably believe these eligibility requirements have not been met.

5. CUSTOMER ACCOUNTS

Customers may create an account to enjoy a faster checkout experience, order history and future features.

When creating an account you agree to:

  • provide complete and accurate information;
  • keep your login credentials confidential;
  • notify us immediately if you suspect unauthorised access;
  • update your information whenever it changes.

You are responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts involved in fraudulent, abusive or unlawful activities.

6. WEBSITE USE

You agree not to:

  • misuse the Website;
  • attempt to gain unauthorised access;
  • upload malicious software;
  • interfere with Website functionality;
  • scrape, copy or harvest Website data without written permission;
  • use automated bots except recognised search engine crawlers;
  • impersonate another individual or organisation.

Any misuse may result in suspension of access and legal action where appropriate.

7. PRODUCT INFORMATION

We strive to ensure all product descriptions, images, specifications and pricing are accurate.

However:

  • product images are intended for illustrative purposes only;
  • colours may vary due to monitor calibration, mobile screens and lighting conditions;
  • minor manufacturing variations do not constitute defects;
  • product availability may change without notice.

We reserve the right to modify product specifications at any time without affecting confirmed Orders already accepted.

8. SIZE INFORMATION

Customers are responsible for reviewing the published size guide before placing an Order.

Please note:

  • garment measurements may vary by approximately ±2 cm;
  • slight fitting variations may occur between production batches;
  • shrinkage within normal textile industry tolerances may occur after washing.

A variation within accepted manufacturing tolerances shall not be considered a defect.

9. PRINT QUALITY & FABRIC VARIATION

Milionline products are manufactured using professional garment decoration techniques.

Accordingly:

  • slight differences in print placement are normal;
  • minor colour variation between production batches may occur;
  • fabric texture may vary depending on the manufacturing batch;
  • small print texture variations do not indicate faulty workmanship.

Unless materially different from the product description, such variations shall not constitute manufacturing defects.

10. PRODUCT AVAILABILITY

All Products are offered subject to availability.

Adding a Product to your shopping cart does not reserve inventory.

Where an item becomes unavailable after an Order has been placed, we may:

  • cancel the affected item;
  • cancel the entire Order; or
  • offer an alternative product or colour where available.

Any amount paid for unavailable Products will be refunded to the original payment method.

11. PRICING

All prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.

Prices are inclusive or exclusive of taxes as displayed at checkout.

Shipping charges, where applicable, are calculated separately before payment.

Milionline reserves the right to modify prices without prior notice.

Price changes do not affect Orders that have already been accepted.

12. PRICING ERRORS

Despite our best efforts, pricing or typographical errors may occasionally occur.

If an item is listed at an incorrect price due to:

  • technical malfunction;
  • human error;
  • software issues;
  • third-party integration failures;

Milionline reserves the right to:

  • cancel the affected Order before dispatch; and
  • issue a full refund of any payment received.

We will notify customers promptly if such an error occurs.

13. ORDER PLACEMENT

By placing an Order through the Website, you make an offer to purchase the selected Products in accordance with these Terms.

Submitting an Order does not constitute acceptance by Milionline.

An Order is considered accepted only when:

  • payment (where applicable) has been successfully authorised;
  • the Order has passed our internal verification process;
  • the Products are available for dispatch; and
  • you receive an Order Confirmation email from Milionline.

Milionline reserves the right to refuse or cancel any Order before dispatch in accordance with these Terms.

14. ORDER CONFIRMATION

After successfully placing an Order, you will receive an acknowledgement email confirming that your Order has been received.

This acknowledgement does not mean that your Order has been accepted.

Acceptance occurs only after:

  • inventory has been confirmed;
  • payment verification has been completed;
  • fraud screening has been successfully passed; and
  • the Order has been approved for dispatch.

15. PAYMENT METHODS

Milionline currently accepts payment through payment methods made available during checkout, including but not limited to:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Digital Wallets
  • Other secure payment methods supported by Shopify Payments or authorised payment gateway partners.

Payment methods may change without prior notice.

16. PAYMENT AUTHORISATION

By submitting payment details, you represent and warrant that:

  • you are authorised to use the selected payment method;
  • the payment information provided is accurate;
  • sufficient funds or credit are available;
  • the transaction does not violate any applicable law.

Milionline reserves the right to request additional verification before accepting certain Orders.

17. FRAUD PREVENTION

To protect our customers and business, Milionline employs fraud prevention measures.

We reserve the right to:

  • verify customer identity;
  • request additional information before dispatch;
  • verify billing and shipping addresses;
  • contact customers to confirm Order details;
  • refuse or cancel Orders reasonably suspected of fraud, abuse or unauthorised payment activity.

Any payment received for a cancelled Order due to verification concerns will ordinarily be refunded to the original payment method unless otherwise required by law or a fraud investigation.

18. ORDER CANCELLATION BY MILIONLINE

Milionline may cancel an Order before dispatch where:

  • Products become unavailable;
  • payment cannot be authorised;
  • fraudulent activity is reasonably suspected;
  • pricing errors occur;
  • incorrect technical information is displayed;
  • shipping restrictions apply;
  • repeated failed verification attempts occur.

Where an Order is cancelled by us prior to dispatch, any eligible payment received will be refunded to the original payment method.

19. CUSTOMER REQUESTED CANCELLATIONS

Customers may request cancellation before dispatch by contacting:

info@milionline.in

Once an Order has been dispatched, cancellation may no longer be possible.

Where cancellation is approved before dispatch, eligible refunds will be processed in accordance with our Refund Policy.

20. ORDER MODIFICATIONS

Customers should review all Order details carefully before completing checkout.

After an Order has been confirmed, modifications including:

  • size;
  • colour;
  • quantity;
  • shipping address;
  • recipient details;

may not be possible once processing has commenced.

While Milionline will make reasonable efforts to assist, modifications cannot be guaranteed.

21. SHIPPING DESTINATION

Milionline currently ships within India only.

International shipping may be introduced in the future without requiring amendment of these Terms.

Availability of shipping services depends upon courier coverage and applicable laws.

22. PROCESSING & DISPATCH

Orders are generally processed within 2–3 Business Days.

Processing times may increase during:

  • festive seasons;
  • promotional events;
  • public holidays;
  • exceptional order volumes;
  • unforeseen operational disruptions.

Processing time refers to preparation for dispatch and does not include courier transit time.

23. DELIVERY ESTIMATES

Estimated delivery dates displayed on the Website or provided by courier partners are estimates only.

Actual delivery times may vary depending on:

  • destination;
  • courier performance;
  • weather conditions;
  • public holidays;
  • local restrictions;
  • circumstances beyond our reasonable control.

Delivery delays do not automatically entitle customers to refunds or compensation where Milionline has fulfilled its dispatch obligations.

24. SHIPPING CHARGES

Shipping charges, where applicable, are calculated during checkout.

Shipping promotions may be introduced or withdrawn without prior notice.

Any customs duties, taxes or additional governmental charges applicable to future international shipments shall be the responsibility of the customer unless expressly stated otherwise.

25. DELIVERY ADDRESS

Customers are solely responsible for ensuring that all shipping information provided is complete and accurate.

Milionline shall not be responsible for delays, failed deliveries or additional charges resulting from:

  • incorrect addresses;
  • incomplete addresses;
  • inaccurate contact details;
  • refusal to accept delivery.

Where an Order is returned due to customer-provided address errors, additional shipping charges may apply for re-dispatch.

26. FAILED DELIVERY ATTEMPTS

Customers should ensure availability to receive deliveries.

If repeated delivery attempts fail due to customer unavailability or refusal, the parcel may be returned to Milionline by the courier.

Any re-shipping costs arising from such circumstances may be payable by the customer.

27. RISK OF LOSS & TRANSFER OF OWNERSHIP

Risk in the Products passes to the customer upon successful delivery to the shipping address provided in the Order.

Ownership of Products transfers only after:

  • full payment has been received; and
  • the Order has been delivered.

28. INSPECTION UPON DELIVERY

Customers are encouraged to inspect their Order immediately upon delivery.

Any claims relating to:

  • damaged packaging;
  • missing items;
  • incorrect Products;
  • visibly damaged Products;

should be reported to info@milionline.in as soon as reasonably possible, preferably within 24 hours of delivery, together with clear photographs of the package and Products.

Prompt reporting helps us investigate courier and fulfilment issues effectively.

29. FORCE MAJEURE EVENTS

Milionline shall not be liable for delays or failure to perform obligations where such delays arise from events beyond our reasonable control, including but not limited to:

  • natural disasters;
  • floods;
  • earthquakes;
  • fires;
  • epidemics or pandemics;
  • government actions;
  • strikes;
  • labour disputes;
  • war;
  • civil unrest;
  • transportation disruptions;
  • internet or telecommunications failures;
  • courier service interruptions.

We will make reasonable efforts to minimise the impact of such events and resume normal operations as soon as practicable.

30. RETURNS

Milionline aims to provide high-quality products and a fair shopping experience. If you receive an eligible Product that you wish to return, you may request a return in accordance with these Terms and our Refund, Return & Exchange Policy.

Return requests must be submitted within three (3) calendar days from the date of delivery.

Returns requested after this period may not be accepted unless required by applicable law.

Customers should contact info@milionline.in and include:

  • Order Number;
  • Full Name;
  • Contact Information;
  • Reason for the return; and
  • Clear photographs where applicable.

Submitting a return request does not automatically mean that the return has been approved.

31. ELIGIBLE RETURNS

Subject to inspection, returns may be accepted where:

  • the wrong Product was delivered;
  • the wrong size was dispatched by Milionline;
  • the Product was materially damaged during transit;
  • the Product contains a manufacturing defect;
  • the Product materially differs from the confirmed Order.

Milionline reserves the right to inspect returned Products before approving refunds or exchanges.

32. NON-RETURNABLE ITEMS

Unless required by applicable law, returns may not be accepted where:

  • the Product has been worn;
  • the Product has been washed;
  • the Product has been altered;
  • original tags have been removed;
  • the Product has been intentionally damaged;
  • the Product has stains, perfume, smoke or other odours;
  • the Product is returned without its original packaging where reasonably required;
  • the return request is made after the applicable return period.

These conditions help ensure fairness for all customers.

33. EXCHANGES

Milionline offers exchanges for eligible Products requested within three (3) calendar days from delivery.

Exchange requests remain subject to:

  • stock availability;
  • inspection of the returned Product; and
  • compliance with these Terms.

If the requested size or colour is unavailable, Milionline may offer:

  • another available size;
  • another available colour;
  • store credit (where offered); or
  • a refund where applicable.

34. REFUNDS

Where a refund is approved, it will ordinarily be processed to the original payment method used during checkout.

Refund processing times depend upon the payment provider or financial institution and may vary.

Shipping charges may not be refundable except where:

  • an incorrect Product was dispatched by Milionline;
  • a manufacturing defect is confirmed; or
  • applicable law requires otherwise.

35. RETURN INSPECTION

Every returned Product undergoes inspection upon receipt.

Milionline reserves the right to decline a refund or exchange where inspection reveals that:

  • the Product has been used beyond reasonable examination;
  • the damage resulted from misuse;
  • washing instructions were not followed;
  • the reported issue is not substantiated.

Inspection findings will be communicated to the customer where relevant.

36. DAMAGED OR INCORRECT PRODUCTS

If you receive a Product that is:

  • damaged;
  • defective;
  • incomplete; or
  • different from your Order,

please notify us as soon as reasonably possible, preferably within 24 hours of delivery.

Customers may be requested to provide:

  • photographs of the Product;
  • photographs of the packaging;
  • the shipping label; and
  • a description of the issue.

Prompt reporting assists us in resolving claims with courier partners.

37. SIZE RESPONSIBILITY

Customers are responsible for reviewing the published Size Guide before placing an Order.

Milionline cannot guarantee that every garment will fit identically across all body types.

Measurements published on the Website are approximate and may vary by approximately ±2 cm, which is considered an acceptable manufacturing tolerance.

A difference within this tolerance does not, by itself, indicate that the Product is defective.

38. COLOUR VARIATION

Every reasonable effort is made to display Product colours accurately.

However, actual colours may vary slightly due to:

  • monitor calibration;
  • mobile display settings;
  • screen brightness;
  • ambient lighting;
  • photography lighting;
  • manufacturing batches.

Such variations are normal characteristics of online shopping and do not constitute manufacturing defects.

39. PRINT VARIATION

Milionline garments are decorated using professional garment printing methods.

Accordingly:

  • slight differences in print position;
  • minor variations in print texture;
  • small colour intensity differences;
  • natural characteristics of water-based inks; and
  • normal batch-to-batch variation

shall not be considered manufacturing defects.

40. FABRIC VARIATION

Natural textile materials may display slight differences in:

  • weave;
  • texture;
  • softness;
  • colour shade; and
  • finish.

These characteristics are inherent to textile manufacturing and contribute to the individuality of each garment.

41. PRODUCT CARE

Customers should follow all published care instructions.

Failure to follow care instructions may reduce garment longevity.

Milionline is not responsible for damage arising from:

  • improper washing;
  • bleach;
  • harsh detergents;
  • excessive heat;
  • tumble drying contrary to care instructions;
  • ironing directly over printed artwork;
  • commercial laundering;
  • misuse or neglect.

42. PROMOTIONAL OFFERS

Milionline may offer promotional discounts, coupons, limited-time sales and special campaigns.

Unless expressly stated otherwise:

  • promotional offers cannot be combined;
  • coupons have no cash value;
  • offers may expire without notice;
  • discounts cannot be applied retrospectively after an Order has been placed.

Milionline reserves the right to modify or withdraw promotional campaigns where necessary.

43. GIFT CARDS & STORE CREDIT

Where Milionline introduces Gift Cards or Store Credit in the future:

  • additional terms may apply;
  • expiry periods may apply where permitted by law;
  • Gift Cards may not be redeemable for cash except where legally required.

44. CUSTOMER SATISFACTION

Milionline values customer satisfaction and aims to resolve concerns fairly, promptly and transparently.

Where issues arise, customers are encouraged to contact info@milionline.in before initiating disputes with payment providers or other third parties, allowing us a reasonable opportunity to investigate and resolve the matter.

 

45. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise expressly stated, all content available on the Website is owned by or licensed to LOYDETTY DESIGN CRAFT and is protected by applicable intellectual property laws.

This includes, without limitation:

  • the Milionline name;
  • logos;
  • trademarks;
  • product designs;
  • product descriptions;
  • photographs;
  • graphics;
  • illustrations;
  • icons;
  • website layout;
  • user interface elements;
  • typography;
  • videos;
  • marketing materials; and
  • all original written content.

Nothing contained on this Website grants any licence or right to use any intellectual property without our prior written permission.

46. RESTRICTIONS ON USE

You agree not to:

  • copy or reproduce any content from the Website;
  • distribute Website content without permission;
  • modify or create derivative works from our content;
  • sell or commercially exploit any content;
  • use our photographs on third-party marketplaces;
  • remove copyright notices or branding;
  • use automated tools to scrape our Website.

Personal, non-commercial viewing of the Website is permitted.

47. PRODUCT PHOTOGRAPHS

All product images displayed on Milionline are the property of LOYDETTY DESIGN CRAFT unless otherwise stated.

Unauthorised use of product photographs for commercial purposes is prohibited.

This includes use on:

  • online marketplaces;
  • social media advertising;
  • websites;
  • catalogues;
  • promotional materials; and
  • third-party e-commerce platforms.

48. PRODUCT DESIGNS

Original artwork, garment graphics, layouts, creative concepts and visual designs created for Milionline remain the intellectual property of LOYDETTY DESIGN CRAFT unless expressly licensed otherwise.

Customers purchasing Products acquire ownership of the physical Product only.

No ownership of the underlying design, artwork or intellectual property is transferred.

49. TRADEMARKS

"Milionline", associated logos, taglines and brand identifiers are valuable business assets.

Unauthorised use of any Milionline trademark or branding in a manner likely to cause confusion or imply endorsement is prohibited.

50. USER-GENERATED CONTENT

Customers may submit:

  • product reviews;
  • ratings;
  • comments;
  • photographs;
  • testimonials; or
  • other content.

By submitting such content, you confirm that:

  • you own or have permission to submit it;
  • it does not infringe another person's rights;
  • it is accurate to the best of your knowledge;
  • it does not contain unlawful, offensive or misleading material.

You grant Milionline a non-exclusive, worldwide, royalty-free licence to use, display, reproduce and publish such content for the operation and promotion of the Website, unless you withdraw permission where applicable.

51. PRODUCT REVIEWS

We encourage honest and respectful reviews.

Reviews must not:

  • contain abusive language;
  • be defamatory;
  • promote competing businesses;
  • contain false information;
  • impersonate another individual;
  • include confidential or personal information of others.

Milionline reserves the right to moderate or remove reviews that violate these standards.

Negative reviews will not be removed solely because they are critical, provided they are genuine and comply with this policy.

52. SOCIAL MEDIA CONTENT

Where customers tag Milionline or use our official hashtags on public social media platforms, we may request permission to repost such content on our Website or marketing channels.

We will not intentionally represent user content as our own original creation.

53. WEBSITE SECURITY

Customers must not attempt to:

  • interfere with Website functionality;
  • bypass security measures;
  • gain unauthorised access to systems;
  • introduce viruses or malicious code;
  • disrupt servers or networks;
  • interfere with other users' access.

Any such activity may result in suspension of access and, where appropriate, legal action.

54. PROHIBITED ACTIVITIES

You agree not to use the Website to:

  • commit fraud;
  • violate any law;
  • transmit harmful software;
  • harvest customer information;
  • create fake accounts;
  • manipulate pricing;
  • exploit technical vulnerabilities;
  • interfere with payment systems.

Milionline reserves the right to investigate suspected misuse and cooperate with law enforcement where required.

55. ACCOUNT SUSPENSION

Milionline may suspend or terminate customer accounts where we reasonably believe there has been:

  • fraudulent activity;
  • repeated abuse of return policies;
  • misuse of promotional offers;
  • unauthorised access attempts;
  • abusive behaviour towards our staff;
  • unlawful conduct.

Where practical, customers may be notified of the reasons for suspension.

56. THIRD-PARTY SERVICES

The Website may include links to or integrations with third-party services, including payment providers, logistics companies and social media platforms.

Milionline is not responsible for the content, availability or privacy practices of such third-party services.

Use of third-party services is governed by their own terms and policies.

57. THIRD-PARTY APPS

Our Website may utilise third-party Shopify applications and services to improve customer experience, including features such as wishlists, reviews, analytics, payment processing and marketing tools.

While we select reputable providers, Milionline cannot guarantee uninterrupted availability or performance of third-party services and shall not be liable for interruptions caused solely by those providers.

58. WEBSITE AVAILABILITY

We aim to keep the Website available at all times.

However, access may occasionally be interrupted due to:

  • scheduled maintenance;
  • software updates;
  • technical failures;
  • security improvements;
  • internet outages; or
  • circumstances beyond our reasonable control.

Milionline does not guarantee uninterrupted or error-free access to the Website.

59. COMMUNICATIONS

By creating an account or placing an Order, you consent to receive communications from Milionline relating to:

  • order confirmations;
  • shipping updates;
  • customer service enquiries;
  • account notifications;
  • legal notices; and
  • other communications necessary for the operation of your account or Order.

Where required by law, marketing communications will be sent only with your consent, and you may unsubscribe from marketing emails at any time.

60. RESPECTFUL COMMUNICATION

Milionline is committed to providing courteous customer service.

We expect customers to interact with our team respectfully.

Abusive, threatening, discriminatory or harassing behaviour towards employees, contractors or customer support representatives may result in refusal of service, cancellation of future Orders or other appropriate action.

45. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise expressly stated, all content available on the Website is owned by or licensed to LOYDETTY DESIGN CRAFT and is protected by applicable intellectual property laws.

This includes, without limitation:

  • the Milionline name;
  • logos;
  • trademarks;
  • product designs;
  • product descriptions;
  • photographs;
  • graphics;
  • illustrations;
  • icons;
  • website layout;
  • user interface elements;
  • typography;
  • videos;
  • marketing materials; and
  • all original written content.

Nothing contained on this Website grants any licence or right to use any intellectual property without our prior written permission.

46. RESTRICTIONS ON USE

You agree not to:

  • copy or reproduce any content from the Website;
  • distribute Website content without permission;
  • modify or create derivative works from our content;
  • sell or commercially exploit any content;
  • use our photographs on third-party marketplaces;
  • remove copyright notices or branding;
  • use automated tools to scrape our Website.

Personal, non-commercial viewing of the Website is permitted.

47. PRODUCT PHOTOGRAPHS

All product images displayed on Milionline are the property of LOYDETTY DESIGN CRAFT unless otherwise stated.

Unauthorised use of product photographs for commercial purposes is prohibited.

This includes use on:

  • online marketplaces;
  • social media advertising;
  • websites;
  • catalogues;
  • promotional materials; and
  • third-party e-commerce platforms.

48. PRODUCT DESIGNS

Original artwork, garment graphics, layouts, creative concepts and visual designs created for Milionline remain the intellectual property of LOYDETTY DESIGN CRAFT unless expressly licensed otherwise.

Customers purchasing Products acquire ownership of the physical Product only.

No ownership of the underlying design, artwork or intellectual property is transferred.

49. TRADEMARKS

"Milionline", associated logos, taglines and brand identifiers are valuable business assets.

Unauthorised use of any Milionline trademark or branding in a manner likely to cause confusion or imply endorsement is prohibited.

50. USER-GENERATED CONTENT

Customers may submit:

  • product reviews;
  • ratings;
  • comments;
  • photographs;
  • testimonials; or
  • other content.

By submitting such content, you confirm that:

  • you own or have permission to submit it;
  • it does not infringe another person's rights;
  • it is accurate to the best of your knowledge;
  • it does not contain unlawful, offensive or misleading material.

You grant Milionline a non-exclusive, worldwide, royalty-free licence to use, display, reproduce and publish such content for the operation and promotion of the Website, unless you withdraw permission where applicable.

51. PRODUCT REVIEWS

We encourage honest and respectful reviews.

Reviews must not:

  • contain abusive language;
  • be defamatory;
  • promote competing businesses;
  • contain false information;
  • impersonate another individual;
  • include confidential or personal information of others.

Milionline reserves the right to moderate or remove reviews that violate these standards.

Negative reviews will not be removed solely because they are critical, provided they are genuine and comply with this policy.

52. SOCIAL MEDIA CONTENT

Where customers tag Milionline or use our official hashtags on public social media platforms, we may request permission to repost such content on our Website or marketing channels.

We will not intentionally represent user content as our own original creation.

53. WEBSITE SECURITY

Customers must not attempt to:

  • interfere with Website functionality;
  • bypass security measures;
  • gain unauthorised access to systems;
  • introduce viruses or malicious code;
  • disrupt servers or networks;
  • interfere with other users' access.

Any such activity may result in suspension of access and, where appropriate, legal action.

54. PROHIBITED ACTIVITIES

You agree not to use the Website to:

  • commit fraud;
  • violate any law;
  • transmit harmful software;
  • harvest customer information;
  • create fake accounts;
  • manipulate pricing;
  • exploit technical vulnerabilities;
  • interfere with payment systems.

Milionline reserves the right to investigate suspected misuse and cooperate with law enforcement where required.

55. ACCOUNT SUSPENSION

Milionline may suspend or terminate customer accounts where we reasonably believe there has been:

  • fraudulent activity;
  • repeated abuse of return policies;
  • misuse of promotional offers;
  • unauthorised access attempts;
  • abusive behaviour towards our staff;
  • unlawful conduct.

Where practical, customers may be notified of the reasons for suspension.

56. THIRD-PARTY SERVICES

The Website may include links to or integrations with third-party services, including payment providers, logistics companies and social media platforms.

Milionline is not responsible for the content, availability or privacy practices of such third-party services.

Use of third-party services is governed by their own terms and policies.

57. THIRD-PARTY APPS

Our Website may utilise third-party Shopify applications and services to improve customer experience, including features such as wishlists, reviews, analytics, payment processing and marketing tools.

While we select reputable providers, Milionline cannot guarantee uninterrupted availability or performance of third-party services and shall not be liable for interruptions caused solely by those providers.

58. WEBSITE AVAILABILITY

We aim to keep the Website available at all times.

However, access may occasionally be interrupted due to:

  • scheduled maintenance;
  • software updates;
  • technical failures;
  • security improvements;
  • internet outages; or
  • circumstances beyond our reasonable control.

Milionline does not guarantee uninterrupted or error-free access to the Website.

59. COMMUNICATIONS

By creating an account or placing an Order, you consent to receive communications from Milionline relating to:

  • order confirmations;
  • shipping updates;
  • customer service enquiries;
  • account notifications;
  • legal notices; and
  • other communications necessary for the operation of your account or Order.

Where required by law, marketing communications will be sent only with your consent, and you may unsubscribe from marketing emails at any time.

60. RESPECTFUL COMMUNICATION

Milionline is committed to providing courteous customer service.

We expect customers to interact with our team respectfully.

Abusive, threatening, discriminatory or harassing behaviour towards employees, contractors or customer support representatives may result in refusal of service, cancellation of future Orders or other appropriate action.

Deal of the day

Home Categories 0 Wishlist Account